What to expect

The expectations outlined below are based on the service you have requested. Please do not assume that all pests are covered in your service, nor should you assume specific results or a defined timeframe for pest-free conditions following the service.  If you have an issue with a specific pest this must be relayed at time of booking to ensure you have booked the correct service. Various factors influence post-service outcomes, including the nature of the service, the specific pest involved, the scenario at hand and environmental conditions including surrounding environment. The timeframe between services is also a major factor. Results will vary between all properties and property type.

If you have any questions or require further clarification, please contact our office. The following guidelines pertain to the listed pests but may vary based on the factors mentioned. After the service, we will provide feedback outlining expectations and recommendations. At Sydney Pest Crew, we strive to achieve optimal results at each service, and it is essential to consider our recommendations both before and after the service to ensure the best outcomes.

Home Preparation (Refer to Home Preparation Site)

Home Preparation

General Services for Spiders and Cockroaches (not german cockroaches)

General pest service carried out primarily for spiders and cockroaches (not including german cockroaches).

Ants are a secondary pest, and a comprehensive follow-up service may be necessary at a later time to address their presence effectively.

PLEASE NOTE: Spiders require a direct hit on the day of service . It is highly advised neighbouring properties carry out pest control also if there is a continuous recurring spider issue witnessed in a short time as spiders can re-enter property externally.

Cockroaches can flush anywhere upto 8 weeks approximately post-service but majority of results obtained will be within the first week post-service. Residue applied will still eradicate cockroaches for a certain amount of time pending climate conditions, location of property and state of neighbouring properties. It is recommended servicing is carried out every 6 months for optimal results unless advised otherwise by Sydney Pest crew.

German Cockroaches

Applications for a detailed german cockroach service may include:

  • German cockroach gel
  • Residual surface spray
  • Sticky boards may be placed in specific locations (Do not remove these as they are also used for monitoring. If a followup is required in 4 weeks, this will assist in determining which areas the german cockroaches are active. These are primarily used for active german cockroaches/infestations)
  • Dusting/flushing of certain electrical appliances such as fridge motors, dishwater etc.
  • Immediate knockdown of any live active german cockroaches witnessed at the time of service.

PLEASE NOTE: German cockroach can flush out for upto 4 weeks but will decrease. Pending the level of activity and our advice followed, a complete eradication may occur within 4 weeks.  If any german cockroaches are still present after 4 weeks, a followup service must be carried out. This is also due to the egg cycle of german cockroaches. We can provide this follow up service at a discounted rate (to be confirmed at time of booking pending current promotions). Please enquire with our office.

The follow-up service is highly recommended at 4 weeks post initial-service. This is provided at a discounted rate only when carried out within this timeframe only. Any requests for an additional service after a considerable amount of time outside of the above timeframe will NOT be treated as a follow up service or quoted at a discounted rate. Full service costs apply. Please discuss with office if required.

Rodents (Rats/Mice)

If a rodent bait station installation has been carried out, a followup service is highly recommended to be carried out 2 months after initial install. Then approximately every 3 months to monitor rodent activity unless advised otherwise by Sydney Pest Crew. In many cases where activity is very high, rebaiting must occur monthly for the first 4 months. Period between rebaits can then be re-assessed after this time based on findings.  Each follow up inspection and rebait service does incur a fee and can be carried out at a discounted fee. Please enquire with office. Please do not tamper with any bait stations post-installation for safety reasons and this may also affect results and monitoring.

Failure to carry out ongoing maintenance of bait stations can lead to a reoccurrence or increase in rodent activity as bait stations may be completely empty.

Possums

All possum control service costs are based on cage hire, camera hire and 2x visits to install and collect after approximately 10 days whether possum is caught or not. Time period is flexible and at the discretion of Sydney Pest Crew pending behaviour and any observations from camera. It is not in Sydney Pest Crew's control or capture guaranteed if a possum has exited a roof and not returned within this time period. Costs will still stand as they are based on the above requirements to carry out the service. A $50 credit will be applied for next service if possum is not captured.

Wifi access is required to complete the service. Failure to provide wifi access may require multiple visits to monitor cage which will incur additional costs per visit and any credits may be waived.

Fleas

If any fleas still present after 4 weeks, it is highly recommended a followup service is carried out. We can provide this at a discounted rate. Please enquire with office.

The follow-up service is recommended at 4 weeks post initial-service. This is provided at a discounted rate only when carried out within this timeframe. Any requests for an additional service after a considerable amount of time outside of the above timeframe will NOT be treated as a follow up service or quoted at a discounted rate. Full service costs apply. Please discuss with office.

General Flies/Fruit Flies/Drain Flies

Ongoing servicing and maintenance every 2-3 months is highly recommended to obtain optimum results for any fly issue. Please note: This service (or a single service) may not completely eliminate flies pending location, climate and other conditions or factors but will assist in reducing and controlling them. Please do not expect a complete eradication however in some cases it is possible. If fly problem persists you may need a follow up treatment in 4 weeks (fees incur). Sydney Pest Crew can further advise accordingly post service. Please take into account all advice provided pre and post service and do not remove any applications implemented at time of service unless advised otherwise. Any additional services incur a fee and can be provided at a discounted rate, please discuss with office.

Bird Lice

If any bird lice is still present after 3-4 weeks, it is highly recommended  a followup service is carried out. We can provide this at a discounted rate. Please enquire with office.

The follow-up service is recommended at 3-4 weeks post initial-service. This is provided at a discounted rate only when carried out within this timeframe. Any requests for an additional service after a considerable amount of time outside of the above timeframe will NOT be treated as a follow up service or quoted at a discounted rate. Full service costs apply. Please discuss with office.

Bed Bugs

If bed bugs are still witnessed after 3-4 weeks, it is vital a follow up service is carried out to prevent reoccurrence or infestation. This can be provided at a discounted rate. Please enquire with office.

The follow-up service is recommended at 3-4 weeks post initial-service. This is provided at a discounted rate only when carried out within this timeframe. Any requests for an additional service after a considerable amount of time outside of the above timeframe will NOT be treated as a follow up service or quoted at a discounted rate. Full service costs apply. Please discuss with office.

Ants

Detailed Ant Control Service DOES NOT INCLUDE TERMITES.

PLEASE NOTE: Ants can continue to flush out upto 2-4 weeks post service. Recommended servicing for ants externally is every 2-3 months due to climate conditions. All suburbs and properties vary in activity level. Follow up services incur a fee.

For all internal ant problems, a thorough ant treatment is essential. Please ensure your presence on-site to identify and pinpoint the locations of all ant activity. A follow-up service may be required 4 weeks post service if ongoing issue occurs. Please discuss with office regarding discounted rates.

Wasps

Only active wasp nests present at time of service and wasps present on these nests will be eradicated and removed.

Wasps can always return from neighbouring properties or location. Only wasps present on nest at the time of service can be eradicated and only nests present can be removed. This does not restrict other wasps in surrounding environment from returning. It is highly recommended regular general servicing is carried out in the event other wasp/nests are  present within gardens that may accumulate over time or not initially witnessed by residents.

Bees

Bees can continue to swarm and flush out if located within cracks/crevices or cavities anywhere upto 2 weeks. If reoccurrence occurs post service after 2-3 weeks then a follow up service may be required. Recommend to seal off any proofing issues post service to assist with deterring bees from relocating within any gaps.  Technician will provide additional advice regarding this. Ongoing general pest maintenance is highly recommended to reduce chances of bees and other pests returning. Other bees from neighbouring properties can always return, only bees located at the time of the service can be serviced accordingly.

Other Pests

Please advise our office and discuss accordingly.


Why choose us?

Highest Rated Pest Control Company in Sydney
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Highest Rated Pest Control Company in Sydney

Pest control in Sydney can be tricky because many infestations spread very silently and can get out of hand quickly. Because we have invested in the latest technology, equipment, and training for our technicians, you can be sure that we would be able to handle every single big or small pest control job skillfully.

We are a licensed and insured Sydney pest control company which means that we adhere to industry standards unfailingly. Every product that we use is approved under Australia standards, and that is your assurance you will receive quality and safe service. We also cover all our work with guarantees, and you can be sure that we will tackle the job correctly the first time around.
Sydney Pest Crew
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The guys were fantastic! So professional and managed to get me in before Christmas with a last minute call for help!!Highly recommend
We've been using Sydney Pest for years, and they’ve consistently provided excellent service. Their team is professional, knowledgeable, and always punctual. Whether it’s routine maintenance or addressing specific pest issues, they handle everything with care and efficiency. We’ve seen noticeable results every time, and their customer service is top-notch. Highly recommend them for anyone looking for reliable, effective pest control!Jaydn Su’A
I used sydney pest crew for my house and if i could give 6 stars i would.I booked treatment in and the booking process was easy on the day i recieved a txt when they were on the way.When they got here my wife had a 100 questions and they took the time to explain everything to her so she was comfortable in what they were doing.The team was extremely polite and done a great job.We are allways look around for the best services before picking one and this was definitely the best pest control we have used will be definitely a return customer.
We had my parents home and our home sprayed by Eddy and his team this week. The lead up to the day was outstanding!!!!! I received confirmation emails, reminders and a text message just before arrival. Eddy was kind enough to spray the living area and kitchen at no extra cost after mentioning I had an issue with silver fish. The weather was sunny and very hot, hours passed then it began to rain Eddy reassured me that the chemicals had already set and he applied extra spray. Woke up next morning to find dead cockroaches outside everywhere…. YAY!!!!!Great work, honest people I highly recommend Sydney Pest Crew.
Best in the business by far. Highly recommend for service, professionalism and results. No unwelcome visitors in and around the house anymore!
Response from the owner: Hi Aurelio, thank you for your positive feedback. We look forward to working with you again.
The staff at Sydney Pest Crew are friendly and a joy to deal with. They are always professional with the services they provide. Nothing is ever an issue for them, always solutions to get the job done.
Response from the owner: Thank you Pierre, we appreciate your positive feedback. Its great to hear we are exceeding expectations!
Efficient ,on time & polite. Minimal fuss ,fairly priced. Highly recommend them.
Response from the owner: Hi Mick, great to hear your positive experience with us! Thank you for your feedback.
Couldn’t be happier and such a professional service. From the booking, to the reminder message prior and they did such an amazing job. Can already tell the difference with the pests in and outside the house, all treated and gone. Highly recommend
Response from the owner: Hi Mason,We are thrilled you are happy with your experience. We strive to offer a quality experience to every client. We look forward to working with you again.
Great work and amazing service.
Response from the owner: Thank you for your review. We appreciate the feedback!
Super easy and quick to organise. Turned up pretty much bang on time as to the designated schedule. The prep list/checklist was super helpful with feeling prepared with what to expect. Tips on what to do if you have young children, expecting parents or pets.Easy to follow instruction and the service was done in no time. Great advice for after care and so far has definitely done the trick. Confident that I’d use them again. Great service.
Response from the owner: Hi Shaun it is great to hear our measures put in place to make the service seamless are doing just that! We appreciate your feedback.
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